PRIVACY, SECURITY & RETURN / CANCELLATION POLICY

We understand your Privacy concerns. We believe in the importance of protecting your privacy and your credit card information. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. If you have questions about our policy, please email us at .

How we store and protect the information we collect.

We store your contact information you provide to us electronically in our databases so we can offer you special offers and discounts in the future. We do not store any credit card information or any other personal information.

Firewalls and security gatekeepers control access to any and all servers used in your transactions.

Still uncomfortable ordering online?

Visit our 500 N. Lake Stree location during business hours. You will not be able to bypass the ticket line, however.

Processing Fees

All tickets have a non-refundable processing fee that will be charged at the time of purchase. This will be listed as "Processing Fee" on your reciept.

Cancellations

All tickets (including those purchased at our on-site ticket booth) are non-refundable, and must be used within the current operating season. For questions or concerns, please go to our VIP / Online ticket booth during business hours.

For other questions or comments, please contact us via the link on the bottom of this page. Include the word "Tickets" in the subject of your e-mail.

 

**NOTE: All online tickets sales will appear as Chamber Entertainment on your credit card statement.