PRIVACY, SECURITY & RETURN / CANCELLATION POLICY
We understand your Privacy concerns. We believe in the importance of protecting your privacy and your credit card information. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. If you have questions about our policy, please email us at .
How we store and protect the information we collect.
We store your contact information you provide to us electronically in our databases so we can offer you special offers and discounts in the future. We do not store any credit card information or any other personal information.
Firewalls and security gatekeepers control access to any and all servers used in your transactions.
Still uncomfortable ordering online?
Most ticketing options are available by visiting our 500 N. Lake Street location during business hours. You will not be able to bypass the ticket line, however.
All tickets have a non-refundable processing fee that will be charged at the time of purchase. This will be listed as "Processing Fee" on your reciept.
All tickets (including those purchased at our on-site ticket booth) are non-refundable, and must be used within the current operating season. For questions or concerns, please go to our VIP / Online ticket booth during business hours.
For other questions or comments, please contact us via the link on the bottom of this page. Include the word "Tickets" in the subject of your e-mail.
**NOTE: Online tickets sales may appear as "Chamber Entertainment" on your credit card statement.
Oct 30th & Oct 31st Adrenaline will only be lit by Candlelight!
Be sure to come experience Adrenaline in the dark! Each group will get an LED candle and have to make their way through the pitch black maze of monsters. It's going to be AWESOME!
Hate waiting in long lines? Buy QuickPass Tickets - Only $10 more on any package to eliminate your wait!!
Want to share your experience at the Burial Chamber with other customers? LEAVE A REVIEW.
Abandoned Haunted House Complex - Racine / Kenosha WI / IL (www.AbandonedHauntedHouse.com)
Mars Haunted House - Milwaukee (www.MarsHauntedHouse.com)
NOTE: When visiting Burial Chamber Haunted House Complex, you will experience intense audio & lighting, extreme low visibility, uneven walkways, strobe lights, fog, damp or wet conditions, close proximity and interaction with live actors, and a physically demanding environment. You should not participate if you are pregnant, have claustrophobia, are prone to seizures, or have heart or respiratory problems. You will not be admitted if you appear intoxicated or are wearing any form of cast, medical brace or crutches.
No photography or video allowed inside the haunted houses without prior approval. No smoking, drinking or eating inside the haunted houses. No running, touching props, and do not touch the actors.
If you violate any of these rules you may be asked to leave without a refund. There are NO REFUNDS. Enter at your own risk!
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